Integrates with your tech stack
Connect with your CRM, ecommerce platforms, or help desk via built-in connections and custom integrations.
4.7 (1616+ reviews)
Resolve customer requests instantly with AI customer service
Easily scale your support—automate 64% of conversations across chat, email, and social with Lyro AI Agent in 12 languages. Streamline your workflows with smart help desk tools and self-service options.
No credit card required
Trusted by 300,000+ businesses in ecommerce, fintech, education, travel, and more
One platform. So many ways to improve your support.
Ensure outstanding customer care, whether you handle 1,000 customer conversations or 10,000 per day. Each Tidio product delivers great results—but together, they transform your support.
Automate
Resolve 64% of support requests with Lyro AI right from your help desk
Integrate Lyro AI Agent with your existing help desk and resolve 64% of support inquiries across chat, email, and social media in 12 languages.
Support
Streamline support with an AI customer service platform
Use Lyro AI, live chat, and a multichannel inbox to automate common requests, handle complex tasks, and distribute work to human agents.
Convert
Enable self-service. Turn visitors into paying customers with automation
Not all visitors need support. Provide self-service options, capture leads, and drive conversions with automated conversations.
Tidio powers support teams worldwide to create amazing customer experiences
At present, about 90% of conversations are handled by Lyro, and in the vast majority of cases the responses have been perfect.
Max Sealey
Support Services Manager @ Gecko Hospitality
Our sales team experienced a 25% increase in qualified leads from our website chat.
25%
Increase in qualified leads
Our sales team experienced a 25% increase in qualified leads from our website chat.
Roberto Coindreau
CEO @ Integratec
Win customers over with conversations that feel human, not robotic
$66K+
Value of Lyro-assisted sales
I love the data and I love the self-learning kind of aspect of Lyro. We've been able to pull hundreds of questions from our FAQ and continue to have Lyro learn from that information.
Jackelyn Dacanay
Marketing Director @ Bella Santé
From onboarding to issue resolution in minutes
Balance human and automated support to offer personalized assistance at scale.
Lyro AI Agent
Add Lyro AI to your system to resolve 64% of requests
Lyro AI uses your support content—FAQs, knowledge bases, and help center articles—to deliver fast, human-like support across live chat, email, and social media.
Lyro AI Agent integrates seamlessly into your workflows, performing tasks like refunds, account management and giving order updates—freeing your team for complex queries and high-impact work.
Help Desk
Transfer complex issues to your team via Tidio or your help desk
If Lyro AI encounters questions it can't answer, it immediately transfers the conversation to your team via Tidio or your help desk platform—preserving the context for a smooth handoff.
Tidio’s help desk tools let agents handle tickets, track conversations, route queries to specific teams, and resolve issues faster with the help of AI—all from one user-friendly dashboard.
Analytics
Use detailed analytics to improve your support
Lyro AI Agent gets smarter with every interaction, handling customer requests with greater speed and accuracy.
With in-depth analytics, your team can track Lyro AI's performance, identify user trends, and make data-driven decisions—optimizing workflows, improving productivity, and driving customer loyalty.
Here's why high-volume support teams trust Tidio for customer-focused service
Tidio scales with you—offering simple defaults, direct integrations, and advanced customization while driving higher ROI.
Supports your growth at any stage
Easily handle every level of demand, whether you serve hundreds or thousands of customers per day.
Makes multilingual support easy
Offer localized support worldwide. Lyro answers your customers in 12 languages.
Covers every communication platform
Manage live chat, email, support forms, Messenger, Instagram, and WhatsApp from a single inbox.
Guarantees security and compliance
You control your data, we keep it safe and compliant with GDPR and CCPA.
Delivers great ROI, regardless of business size
Reduce your costs by automating most customer interactions.
Easy to set up, configure, and make your own
Get set up with Tidio and customize it in minutes with our simple interface.
Comes with dedicated support
Receive quick, dependable support for any concern or question.
Seamless integration with your workflow and processes.
and more than 120+ tools to integrate
Scale your support capacity and get more done with Tidio
Streamline your support and improve your team's performance with the leading AI-powered customer service platform. Get started now.
No credit card required